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Can I ride my bicycle through the tunnel? Please ensure that you have your tag fitted to your vehicle to ensure that you register your journey and benefit from the discounted toll rate. Birkenhead Park & Ride. Any business users, including taxis and driving instructors, who meet the other criteria for the resident discount scheme and are using their vehicles for private journeys can register for the scheme for private journeys only. Value: £1.1m. Please see our Tolls, Fees and Charges page for a more detailed breakdown of vehicle classes. Please use the AUTO lanes to pay with the correct change or by contactless. Do I have to be in the vehicle to use the Tag? • Do you have enough money in your Fast Tag account? Does the local users discount scheme apply to taxis, driving instructors' vehicles or others who use their vehicle for business use? This service is produced by Kompass. Mersey Ferries queries, bookings and timetable information. There are a number of bus routes that serve The Birkenhead Park School through various companies and managed by Merseytravel. What is the maximum gross vehicle weight permitted in either of the tunnels? Why not download the Merseytravel travel app which will help you plan your journey online. Our telephone number is 0151 330 1004. CODE: Merseytravel service 110 6.13am 6.44am 7.04am 7.25am 7.44am THEN EVERY 20 MINUTES AT 04 24 44 MINUTES PAST EACH HOUR UNTIL 6.04pm 6.24pm 6.44pm 7.09pm 7.39pm THEN EVERY 30 MINUTES AT 09 39 MINUTES PAST EACH HOUR UNTIL 11.09pm … Mersey Ferries, Pier Head, Georges Parade, Liverpool L3 1DP . The account cannot be opened, and will not work, without this top up. Visit www.jp.merseytravel.gov.uk to start planning your trip. If I move house or change my car will I need to re-register? Or you can visit a Merseytravel Centre. • Have you checked that you have fitted your Fast Tag correctly in accordance with the installation instructions? Why this number ? I have a summons relating to an offence inside the tunnel. If you move house you will need to let us know. It may be that it has come to the end of its life and needs to be replaced. Refunds will be paid directly into the bank account from which your monthly Direct Debit is collected. Merseytravel is the strategic transport advisor to the Liverpool City Region Combined Authority and is also responsible, on its behalf, for transport delivery. Registering for a Fast Tag account with Mersey Tunnels is free. Tirim View Respite Care Ltd. 18 North Road, Birkenhead, CH42 7JE. These are located in Birkenhead, Bootle, Huyton, Liverpool One, Queen Square and St Helens bus stations. Take your supporting documents to a Merseytravel Centre or post them to: Liverpool Lime Street is currently closed to the public due to a security threat. Merseytravel is not in a position to advise whether or not you should attend court. Account number. The main station building sits at street level, over the lines which are in a cutting. Either call 0151 330 1000 or email us at ask@merseytravel.gov.uk 91 Birkenhead - Oxton - Holmlands - Oxton - Birkenhead Merseytravel Bus Service Our telephone number is 0151 330 1004. You may appeal within one month of the date of your decision outcome. You can remove the Fast Tag from the holder if required or when not in use. We will make a charge for a Fast Tag that is blocked, lost or stolen but this will be refunded on recovery of the Fast Tag. Cleveland Business Park, 363, Cleveland Street Birkenhead … Client: Merseytravel. You must book your tour in advance by calling 0151 330 4504 or emailing tours@merseytravel.gov.uk Either call 0151 330 1000 or email us at ask@merseytravel.gov.uk 418 New Ferry - Birkenhead Bus Station circular Arriva via Bebington, Prenton, Arrowe Park Hospital, Beechwood some journeys for … At this point there is no requirement to renew your application annually. For vehicles using the Birkenhead (Queensway) Tunnel then the maximum permitted vehicle dimensions are 3.9m in height, 2.7m in width and 12m in length. But you must remember that you should leave enough money in your account for future journeys. You can visit one of our Travel Centres across the Merseytravel network to get information about all public transport services. The loans are still being paid and will not be paid off until 2048. From Monday 18 January 2021, some local rail services will be operating to reduced timetables. For people and about on the move, Merseytravel also has a Journey Planner app, which is available on Android and IOS. You should have received a small plastic holder with your Fast Tag. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. Both Mersey Tunnels are open 24 hours a day, 364 days a year (on Christmas Day only Kingsway (Wallasey) Tunnel is open). If you change address you will have to provide your new details and prove eligibility for the discount. Last updated. What if I change address or my Fast Tag is registered to the wrong address? All the answers can be found in this edition of Merseytravel News. However, we may close one of the Tunnels, usually at night, to carry out maintenance. Will that be accepted as suitable proof when applying for the registered discount scheme? We cannot accept applications over the telephone. Tower Wharf (Birkenhead) Route 811 is affected. I use a hire car on a regular basis, am I able to apply for the residents' discount? The core of the network is formed by two dedicated electrified lines known as the Northern Line and the Wirral Line, which run underground in central Liverpool and Birkenhead. Yes – you must register in advance to be eligible for this discount. Accidents and emergencies do sometimes occur and, in these instances, we reserve the right to close the tunnel at any time without notice. Closing date is 28 November 2008. Find more information and prices on our Current Service Information page. The full amount of your top up is credited towards your journeys. * This phone number available for 3 min is not the recipient’s number but a number from a service which will put you through to that person. Find all the Merseytravel timetables for the different modes of transport; including bus timetables, train timetables and ferry timetables. - be registered as living in a property in Halton, Knowsley, Liverpool, Sefton, St. Helens or Wirral local authority boundaries, i.e. or Woodside terminal. Your local police force - online. For vehicles using the Wallasey (Kingsway) Tunnel then the maximum permitted vehicle dimensions are 5m in height, 2.9m in width and 12.2m in length. You can see how your data is used and stored here. How do I manage my Fast Tag account online? If your bank sort code or account number has changed you will need to complete a new Direct Debit Mandate and either post this to us at Merseytravel, PO BOX 1976, Liverpool L69 3HN or hand this in to your nearest Merseytravel Centre. If you already have a Fast Tag account with Mersey Tunnels, that is not used for business purposes, and the address is registered within the Liverpool City Region then you will automatically receive the discounted toll rate. You must use the same email account that you registered to the Fast Tag account for security reasons. What happens if my Fast Tag is lost or stolen? 18/01/2021 19:40:05. For vehicles and trailers the maximum combined length (including any load or loads and drawbar) is 18.3 metres. The debt isn't just related to the construction costs of both the Queensway and Kingsway, but also the money that was borrowed for tunnel maintenance and improvements before the Tunnels Act 2004. Anything above that weight may still travel subject to prior approval based on a load calculation basis. You will need to top up your account each month. Pier Head terminal . For the Queensway (Birkenhead) Tunnel the maximum permitted gross vehicle weight is 3.5 tonnes, except for local bus services and emergency vehicles. A replacement tag can only be issued once a £10 replacement fee is paid by you – this can be taken from your Fast Tag account funds if you prefer. Birkenhead Hamilton Square railway station (commonly shortened to Hamilton Square station) is situated near Hamilton Square in Birkenhead, Wirral, England, on the Wirral Line of the Merseyrail network. However, you must also provide a copy of the other documents as requested. Ended Planned Tunnel Closures. Merseytravel is responsible for making good any damage to your property directly caused by us under this Agreement which arises from our default or negligence; However Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. You cannot carry forward any journeys left in your account on 31st March and they will be cancelled. Do not fit the Fast Tag where it may obscure the driver's forward view as this may affect the vehicle's MOT. Councillor Robinson revealed in an interview in 2017 that passenger use on the line had increased 75% over the previous decade but electrification was still a long-term aspiration. You are here: Home / Projects / Birkenhead Park & Ride. For Tunnel Fast Tag enquiries please email tag@merseytravel.gov.uk. This now ensures sufficient funds are generated through tunnel use to allow for their upkeep and improvement without borrowing. As soon as you report the loss or theft, then you will no longer be liable for journeys made using that Tag. or Please check the following: If you arrive in the toll lane without credit on your account, your Fast Tag will not work. Details of our Travel Centres are available on our website. - be the holder of a valid and current UK drivers license What if we have multiple cars in our household? Exceeding the speed limit is the only endorsable offence under the byelaws. 08.30-18.00 Monday to Saturday 10.00-17.00 Sunday As well as being far more convenient and allowing quicker travel through the toll booth vehicle classes 2, 3 and 4 will benefit from a discounted toll rate compared to cash payers. If it is not fitted correctly it may not operate the barrier when you approach the toll lane . Why hasn't my Direct Debit gone out of my bank? A replacement tag can only be issued once a £10 replacement fee is paid by you – this can be taken from your Fast Tag account funds if you prefer. If you choose to pay your toll by cash at the plaza, then the full toll rate will apply. You will be asked to choose one of four possible dates for collection of your Direct Debit and usually we will collect on that date. St Michaels railway station is a railway station in St Michael's Hamlet, Liverpool, England, on the Northern Line of the Merseyrail suburban system. Can I have a refund from my Fast Tag account. What documents will I need to provide to register? Please call 0151 330 1003 9am to 4.30pm Monday to Sunday. These payments are fixed and the penalties incurred by paying them off early would make the debt more expensive, so would be a false economy. and The discount is only available to registered Fast Tag accounts. Get connected: Merseytravel’s new trains will feature free wifi – even in tunnels and underground stations . Finish Date: June 2016 . Our staff will be able to help you over the telephone, between 8am and 8pm, Monday to Friday. Merseytravel, PO Box 1976, Liverpool L69 3HN or ask us a question using our online get in touch form. Service & free calls* * This number, only available 3 minutes, is not your correspondant’s number but the number of a service putting you through to that person. your property is within the council tax area of these councils. Call Traveline for up to the minute help and advice. Password You can apply for free travel through the Mersey Tunnels if: If your vehicle has a sloping windscreen the tag must be fitted above or behind the rear view mirror. Find out more. Once your application has been verified and eligibility approved, your account will automatically charge you the discounted rate. If your Fast Tag is lost or stolen, please report it to us as soon as possible by email tag@merseytravel.gov.uk. If you change your vehicle then as long as it is the same vehicle class as your last vehicle, then it is a case of simply transferring your Fast Tag from your old vehicle into your new one, and it will continue to work and be linked to your account. If you don't have a Fast Tag and need to make a journey through the tunnel, please be aware that due to Covid-19 guidelines we do not provide change. No, we will add your new allowance to your Fast Tag automatically on 1st April each year and so you should keep your Fast Tag and continue to use it. To find out opening times, phone us on 0151 330 1000 . A cross-river sailing will also depart Pier Head at 4pm and Woodside at 4:30pm Monday- Friday. What happens if I register but forget my Fast Tag? • you receive the enhanced rate of the mobility component of the Personal Independence Payment; ** A small van is a van that weighs less than 3.5 tonnes. Face coverings must be worn at all times on the ferry and in the terminals. There are a number of reasons why your Fast Tag may not work. Please email tag@merseytravel.gov.uk giving your Fast Tag account number and details of the change. Birkenhead Bus Station Claughton Road Birkenhead CH41 6RT. The maximum fine for breach of a byelaw is £1,000. 07833 664584. You may also obtain or submit your application for Fast Tag or the Mersey Tunnels Concessionary Travel Scheme via a Merseytravel Centre. • How old is your Fast Tag? Please ensure the Fast Tag is removed from the hire car when you have finished using it or you will be charged for journeys that you have not made. This location currently has no rating. SR Transport. Attach the holder to the inside of the windscreen with the vehicle classification sticker facing inwards towards you. You hold a Disabled Persons (Blue) Parking badge Does my eligibility for this discount expire - do I need to renew? I am considering buying a Fast Tag, what are the benefits? For further details please email tag@merseytravel.gov.uk. Fast Tag can be used for all classes of vehicle and you can check how much you spend and keep a track of journeys you have made with 24/7 online account management. What if I am already a Fast Tag account holder - will I automatically receive the discount? If a Fast Tag is damaged and cannot be used there will be a non-refundable charge. Through the Queensway (Birkenhead) Tunnel, they are not allowed between the hours of 6am to 8pm, Monday to Friday, 7am to 8pm on Saturday and 8am to 9pm on Sunday. To find out opening times, phone us on 0151 330 1000 . You can thenchange your personal details, create or change your Direct Debit, make a top-up payment, and see your account balance and details of journeys you have made. Remember, this is a pre-payment scheme and if your account is not in credit you cannot travel through the tunnel. This car park extension at Birkenhead North Train Station was secured via competitive tender under the company?? 698 (Townfield Lane - The Birkenhead Park School) Monday - Friday - Schooldays only . However, if this is not possible for any reason, then you will be prompted to supply a range of documents online to verify your eligibility. We will send you your account details by post. We will issue simple fitting instructions with your Fast Tag and suggest it is best fitted as per these instructions. • receive the highest rate of mobility component of the Disability Living Allowance; Number of tracks: Double track ... Merseytravel expect that frequency improvements on the line will be delivered as part of CP6, which has a potential delivery timescale of up to 2024. Your account must then always be maintained in credit to use the Tag and you can arrange this through regular monthly direct debits or payments via a debit or credit card online. 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